WHAT IS THE REFUND POLICY ON GRADUATION ANNOUNCEMENTS?
This applies to non-graduates only. All refunds must be requested in writting by June 4, 2010. There will be no refunds on Personalized items or Handling charges and a fifty percent refund on dated items.

WHY IS IT IMPORTANT TO ORDER NOW? GRADUATION IS STILL MONTHS AWAY?
By ordering with your class now, you are guaranteed the best prices and the largest selection of products customized for your school. Order now and avoid stress and late fees!

WHO DO I SEND ANNOUNCEMENTS TO AND WHEN DO I MAIL THEM?
This is an announcement of your special achievement in life that you will want to share with family, friends, neighbors, and people who are important to you. It is not an invitation to the actual ceremony. Proper etiquette suggests mailing your announcement ten days to two weeks before graduation.

WHAT NAME DO I USE FOR MY NAMECARDS?
You should use your legal name (formal). We use the exact name you submit.

WHEN AND WHERE WILL I PICK UP MY ORDER?
All orders will be delivered to the school and will be distributed in early Spring. We will notify you with the delivery date. Your Pre-Delivered Items that are ordered online will be shipped to your home within 4 weeks of the order being submitted. The items that will be shipped to your home include: Hoodie, T-Shirt, Tassels, Graduate Name Card Photo Album, Dog Tag Necklace, and Swirl Necklace. Note: Only orders placed online will have their Pre-Delivered item shipped. If the order was mailed in these items will be delivered next time we are out at the school.

DO MY ANNOUNCEMENTS HAVE MY NAME ON THEM?
NO. Announcements do not include your name. Graduate Namecards must be ordered separately to identify the graduate.

WHAT IS A GRADUATION ANNOUNCEMEMT?
A graduation announcement is the formal and socially correct way to share the once-in-a-lifetime event of graduation from high school with family and friends. It is also a memento representing the goals you've reached and remembering those who've helped you along the way.